Public Cloud Networks vs. Private Cloud Networks

Cloud networking can be confusing. You may be asking yourself what are the differences between a public cloud network and a private cloud network. Maybe you’re wondering which kind of cloud network is best for your business. At smplsolutions, we have experience in both kinds of cloud networking and can help you understand the differences.

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Toshiba and Voice Carrier Certify Interoperability of IPedge Business Telephone Systems With Voice Carrier’s IntelliSIP Trunking

Irvine, CA (July 17, 2013) –  Toshiba America Information Systems Inc., Telecommunication Systems Division (Toshiba – www.telecom.toshiba.com) and Voice Carrier (www.voicecarrier.com) today announced interoperability certification of Voice Carrier’s IntelliSIP™ trunking solution with Toshiba’s IPedge® IP business communication systems. Voice Carrier’s IntelliSIP trunking services are now available from Authorized Toshiba Dealers nationwide. “Certification of Toshiba’s IPedge with Voice Carrier’s IntelliSIP trunking services provides enterprises the interoperability of Toshiba’s feature-rich IPedge IP business telephone system with a high-quality, enhanced SIP trunking service,” said Mark…

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What is Presence – aka Presence Information

Presence enables you to see the presence status of other users before you initiate communication. General presence information includes Available, Busy, and Away, and the detail information includes user-specified location and/or Instant Messaging (IM) status.

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Toshiba’s Call Manager Wins 2013 CRM Excellence Award

Irvine, CA (Jun 4, 2013) – Toshiba America Information Systems Inc., Telecommunication Systems Division (Toshiba — www.telecom.toshiba.com), today announced that its Call Manager™ unified communications and contact center solution has won a 2013 CRM Excellence Award from TMC, a global, integrated media company, as presented by CUSTOMERmagazine. The 2013 CRM Excellence Award winners were announced in the May issue of CUSTOMER magazine. “The 14th Annual CRM Excellence Awards is pleased to recognize Toshiba for being a true CRM partner to its customers and clients,” said Rich…

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