The smplCloud Concept
We understand that it can be challenging to keep up with new and changing technology while running your business, and we’re here to help with all your business technology needs. The cloud is a hot topic for businesses and it comes in many forms. To assist you with your cloud curiosity, we offer our smplCloud services. We’ll meet with you to evaluate your immediate needs and long term goals in order to recommend the best solutions for your business. Our goal is to take the chaos out of finding a cloud solution and provide you with a SMPL® solution. We’ll do the work to make sure your migration lands you on cloud 9.
Essentially, ‘the cloud’ refers to data centers filled with servers with available storage space to rent. When you move your voice, data or video to the cloud you are basically storing it on a secure server outside your office. You access your network by using software as a service (SaaS) which can also be maintained by IT professionals.
Now, it may sound odd to “rent” server space, but ideally what you’re doing is saving money by opting out of purchasing and maintaining hardware and software. Of course there are many additional benefits, but releasing your ownership of equipment is a big part of it. When you move to the cloud, you relinquish the hassle of purchasing, building up, storing, backing up and maintaining on premise servers, software and hardware. Moving to the cloud moves your capital expenditure and maintenance responsibility to the cloud provider and leaves you with the relatively low and totally scalable software applications as a monthly service cost.
When choosing a cloud provider security measures should be a top priority. There are several basic security measures to always consider and many additional measures that can affect your decision. Some primary security procedures potential cloud users need to understand include the following:
This involves security of the facility as well as screening and documenting employees, guests, couriers, etc. Some examples of physical security include but are not limited to: surveillance, biometric access control, swipe technology, unauthorized personnel protocol, security badges, industry-standard certifications for security of data and physical environment, and physical separation between permitted areas and secure locations.
Periodic audit to identify and mitigate any security risks and gaps identified.
Business Continuity, Failover & Backups
In the event of a power or critical services failure, a physical disaster, civil or governmental disruptions, or security breaches the provider needs to have a Business Continuity Plan in place.
If the cloud provider has a failover site, meaning an additional location where operations and data from the primary location can be supported in case of emergency, that site must be up to the same standards as the primary facility.
When data is backed up is it stored on or off site, by whom, and is it encrypted?
Providers will often have SLA standards in place that outline minimum performance measures and the penalties they will face for SLA breaches.
Cloud providers host and maintain a multitude of servers. If you currently host your own data with a server located at your office then you know servers need maintenance and repair. To prevent any disruption in your cloud services, cloud providers build redundancy into their cloud models. Redundancy means the provider has servers at additional secure locations (geo-redundancy), redundant power sources (often electric, battery and diesel generators), redundant internet and redundant hard drive storage. While most cloud providers offer 2 or more levels of geo-redundancy, the number of roll over sites vary between providers.
There are numerous cloud solutions providers and services on the market today making it difficult to narrow down and navigate all your available options. Cloud Brokers are IT and cloud specialists that help businesses evaluate their compatibility and readiness for the cloud and assist in finding the right cloud provider for their needs.
Questions? Feel free to contact us.
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