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Toshiba’s reliable 2000 series telephones were first released in 1992, manufacturing ceased in 2004, and manufacturer support continued through 2011.

Toshiba digital telephones incorporate state-of-the-art telecommunications technology and provide a vast array of calling features. They are easy to operate, and all features are accessed with a feature button or a brief access code.

In addition to the standard features, the Liquid Crystal Display (LCD) telephones provide Alphanumeric Messaging, Busy Lamp Field (BLF) Identification, Central Office (CO) Line Identification, Timed Reminders with Messaging, Speed Dial Memo Directory Dialing, User Name/Number, Call Duration, Date/Time of Day displays, and the ability to display names and numbers of outside, incoming callers.

Features for the benefit of enhanced productivity:

  • 8 Fixed feature buttons include: Message, Microphone, Speaker, Redial, Conference/Transfer, Hold, and Volume up / Volume down
  • 20 “flexible” one touch buttons for line appearances or feature programming
  • Phones available in White or Charcoal (Black)
  • 2-line x 16-character wide LCD display
  • 3 LCD control / soft key buttons: Mode, Page, Scroll / TRNS, CONF, PGE
  • Red/Green LED indicators
  • Personal and System Wide programmable Speed Dial numbers
  • Call handling features like Caller ID, Auto Attendant and Voicemail
  • Tilt stand available as an accessory

Purchase or Repair a DKT2020-FDSP

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Toshiba DKT2020-FDSP Compatible Phone Systems:

Toshiba Strata CIX | Toshiba CTX | Toshiba DK


Fixed Feature Buttons

Cnf/Trn

CONFERENCE/TRANSFER BUTTON

Press to set up conference and transfer calls.

Hold

HOLD BUTTON

Press to hold internal or outside calls.

Mic

MICROPHONE BUTTON

Press to turn the microphone off/on while telephone is in use.

Msg

MESSAGE WAITING BUTTON

The Msg LED flashes to indicate that a message is waiting. After accessing the intercom, press the Msg button to call back the station or voice mail device that activated the LED.

Redial

REDIAL BUTTON

Press to have the system redial the last telephone number you dialed.

Spkr

SPEAKER BUTTON

Press to turn the speaker on/off. The Spkr button will also select a line or the intercom if programmed for auto preference in system programming. Also, used to disconnect on-hook speakerphone calls.

Vd ▲

VOLUME BUTTON

Vd ▼

Press to adjust volume levels.


Programmable Feature Buttons

Account Code

ACCOUNT CODE BUTTON

Press to enter a Voluntary Account Code anytime during a CO line call without interrupting the conversation.

Alarm Reset

ALARM RESET BUTTON

Press to turn off a telephone alarm connected to a facility alarm mechanism.

All Call Page

ALL CALL VOICE PAGE BUTTON

Press to page all of the digital and electronic telephones in the All Call Page group.

Auto Busy Redial

AUTOMATIC BUSY REDIAL BUTTON

Press to set up Automatic Busy Redial after receiving busy tone on a dialed CO line call.


LED Light Indication Details

Each line and feature button has a Light Emitting Diode (LED) next to it which indicates the status of the line of feature associated with the button.

LINE BUTTON LED INDICATIONS

Line LEDs light as red or green and flash at varying rates to indicate call status.

Line In-use – When you access an outside line, the LED will appear at your station as follows:

  • Flash Rate: 2 seconds on – 1/8 second off – 1/8 second on – 1/8 second off
  • Color: Green
  • Other stations with the Line: Steady, red

Volume Control Details

Your telephone has two Vd buttons for controlling speaker and handset volume levels. One of these buttons has a symbol that points up, and the other has a symbol that points down. To increase any of the volume levels, press the upward pointing arrow; to decrease any of the levels, press the downward pointing arrow.

IMPORTANT!
Either button must be held down for at least 1/8 of a second for any volume change to occur. If either button is continually held down, the volume will continually change about every ½ second until the level limit is reached or the button is released.


Microphone Sensitivity Controls and Handset/Headset Call Waiting Tone Options

You can set the sensitivity of the microphone on 2000-series speakerphone models to adjust for the level of room noise…

Your station will receive one or more call waiting tones when a call rings you or is camped-on to your telephone while you are busy on another call. These tones are always sent over the speaker of 2000- and 1000-series Digital Telephones; however, on 2000-series Speakerphone models, the tones can also be sent to the handset and the headset.

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