In 1996, we established smplsolutions® with a focus on delivering excellence in data networking and voice communication technologies. Since then, we have been committed to providing our customers with expert advice, advanced technical problem-solving, innovative engineering, ongoing maintenance/Help Desk, and the highest quality professional consulting services. As a one-stop partner, we offer cyber security, computer networking, vCIO and vCISO consulting services, cloud infrastructure and application hosting solutions, VoIP, backup and disaster recovery solutions, SD-WAN, video surveillance and access control, as well as fiber and low-voltage cabling. Our highly trained technicians, known as The Tech Team, are dedicated IT, VoIP, and cyber experts, always ready to assist you.
The Tech Team
Mission & Vision
smplsolutions® is the IT and VoIP team you can count on.
With over twenty-seven years of success, a nationwide presence, and highly professional teams, smplsolutions® is the trusted expert for all your business’s technology needs. We harness the latest technology and equipment to provide you with the best solutions in the marketplace and deliver an engaging client experience like no other.
smplsolutions® clients have a personable, single point of contact for all their technology needs. smplsolutions® partners with you to support your business growth, promote technological agility, and create together the next generation of business technology. The Tech Team™ is your team of networking and communications experts.
Pure and SMPL®
David Case, PE
President, CEO, & Owner
David graduated from Virginia Tech with a Civil Engineering Degree and a minor in electrical engineering from the Stevens Institute of Technology. During his early career, David worked for companies across the United States, obtained a Master’s Degree in Engineering from the University of California at Irvine, a California registered Civil Engineering License, and two California Contractor Licenses.
With over 45 years of successful business entrepreneurship and management experience, David is responsible for managing smplsolutions®, ensuring the company’s operational and overall fiscal integrity, as well as overseeing the company’s long-term strategy and focus on cyber-security & compliance.
Eric Gaffin, CISSP, HCISSP
Eric graduated Summa Cum Laude from Binghamton University with a BS degree in accounting. His career spans more than 30 years in roles including that of corporate controller, CIO, CTO and CISO serving mid-sized financial services firms. His 5-year tenure within the HIPAA regulated sector, prior to launching his independent practice, included the role of Director of IT and Compliance Services at a long- standing Metro-NY MSP serving predominantly Not-for-Profit Healthcare customers. He currently maintains advanced level security certifications that include the highly regarded ISC2 Healthcare Information Security and Privacy Practitioner (HCISPP) designation, the Certified Cloud Security Professional (CCSP) – the industry’s premier cloud security certification, and the Certified Information Systems Security Professional (CISSP) – the world’s premier cybersecurity certification. His independent consultative services, as an outsourced virtual CIO and CISO, incorporate his extensive audit experience gleamed from well over 50 regulatory and independent audit engagements (including SEC, FINRA, CFTC, SOC2, PCI-DSS, OCR, and ISO), as well as Eric’s significant IT and information security technical exposure. As your trusted advisor, Eric will leverage that unique combination of technical and regulatory knowledge to help address your most challenging IT and cybersecurity compliance issues.
Recent Blog Posts
VoIP Security: Protecting Your Communication Channels from Cyber Threats
The Impact of High-Speed QUALITY Internet on Business Productivity
Some kind words from our clients
Dr Chris CarterPartner - South OC Pediatric Dentistry & Orthodontics
“I have been happy to have the Bigleaf system in my office. We were having trouble using multiple TV's, voice over IP, and the internet all at the same time. Bigleaf has helped solve that problem.”
Jason BancroftDirector, Information Technology - Patrol One
“We use our phone service in our call center 24x7 / 365 days a year... we are very happy with smplVoice and prefer it over our previous solution. We appreciate all your team does for us, including data cloud backup and Internet aggregation.”
T.C. EvansDirector of Information Technology - Linc Systems
“In 2018 we took Spectrum VoIP and smplVoice toe-to-toe in feature & cost comparison and smplVoice won. We could not be happier with our decision, your onsite technicians, VoIP service and customer service have been exemplary.”
Kathy LammThe Lamm Agency | Farmers Insurance
“I've spoken to nearly all your team members and everyone is very professional and helpful. I appreciate all the ongoing support and look forward to expanding your services as our business grows.”
Robert MaslacCEO - Risk Management Group
“The Tech Team™ is a great group of people. They are patient and they are very helpful. Over the last decade, they have really become a part of the Risk Management Group Family.”
Rosella LocatelliCMO - Ferrari of Beverly Hills
“Your company provides quality solutions quickly, which has helped our locations communicate and run smoothly. Thank you for your qualitative services.”
Donna BawolskiHR Manager | Bandai America
“I would like to take this opportunity to thank you for all the assistance you and your staff have provided to me over the past 2 and 1/2 years. Everyone at smplsolutions has been and continues to be helpful and prompt..”
Tami WilliamsVP, Distributor Sales & Marketing | Williams Furnace Company
“Toshiba’s IPedge is a reliable, high-quality IP business telephone system that is affordable, feature- rich and empowers us to provide a higher level of customer service. Toshiba and smplsolutions have exceeded our expectations”
Steve7 For All Mankind
“We appreciate the friendly and willing help we've received from your team over the years and we're glad we signed up for the full smplsolutions package. The support has been great.”
Jeff K.First Mediation Corporation
“We are extremely pleased with our SmplVoice phone solution, as well as Smplsolutions' top notch customer service. Your staff is always just a phone call or email away, and you attend to our requests very quickly. ”
Curtis K.Kaiser Law Group
“Thank you for going above and beyond our expectations in order to keep our business from not missing a beat. Your service and the SmplVoice phones have been fantastic.”
Timothy H.Strata Realty
“We could not be happier with the quality of customer service your staff provides, and especially the quality of
service the field technicians provide. It is always a pleasure to see your technicians in our office.”
smplVoice is our next-gen office and remote worker cloud voice solution built for businesses like yours
smplCloudPC is the industry leading cloud PC solution designed for businesses like yours. Contact us today to learn more.
Our professional and certified Toshiba technicians are on-call to assist you and remotely program your Toshiba phones.