smplVoice

Next-gen voice solutions to power your business

Cloud Voice

Work and collaborate from anywhere with smplVoice®. The next-gen business phone solution that provides a professional image from anywhere your business leads you. Easy to use and easy to administrate, all while providing reliable 99.999% uptime.

Mobility

Keeping you connected when you are away from the office and/or replace your desk phone entirely. Use Unified Communications (UC) and free yourself to work from where you want to work. Make and receive business calls from your smartphone or desktop with just a click using the smplVoice® MaX UC app.

Contact Center

With integrated cloud ACD (Automated Call Distribution) employees can receive customer calls anywhere. Our smplVoice® Contact Center solution meets the needs of all sizes of businesses, and allows agents to work from home or the office. Whether you have a small number of help desk agents or hundreds of agents taking orders, incoming calls are handled quickly and efficiently.

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CRM Integration

Customer experience – the total customer interaction with your company – is a primary combat zone for competitors in a service economy. Businesses like yours want ways to stand above the competition and make their interactions with customers faster and frictionless. Our smplVoice® cloud CRM (Customer Relationship Management) integrations provide both.

Video & Collaboration

80% of business meetings now include remote employees, partners and customers. Video conferencing and web collaboration tools are must-haves to boost productivity and remain competitive in an always-on world. smplVoice® MaX Meeting makes it easy.

Hospitality Suite

Running a hospitality business comes with its own set of demands, complexities and challenges. Moving your communications to the cloud allows you to focus on delivering hospitality while improving productivity, automating guest services and maximizing revenue.

Recent Blog Posts

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VoIP Security: Protecting Your Communication Channels from Cyber Threats

In an era of digital connectivity, Voice over Internet Protocol (VoIP) has revolutionized how businesses…

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The Impact of High-Speed QUALITY Internet on Business Productivity

In a world where the speed of business is dictated by the speed and quality…

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The Future is Calling: Top 5 Trends in VoIP for 2024

Voice over Internet Protocol (VoIP) technology has been a game-changer in the telecommunications industry. Over…

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Testimonials

Some kind words from our clients

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Dr Chris CarterPartner - South OC Pediatric Dentistry & Orthodontics
“I have been happy to have the Bigleaf system in my office. We were having trouble using multiple TV's, voice over IP, and the internet all at the same time. Bigleaf has helped solve that problem.”

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Jason BancroftDirector, Information Technology - Patrol One
“We use our phone service in our call center 24x7 / 365 days a year... we are very happy with smplVoice and prefer it over our previous solution. We appreciate all your team does for us, including data cloud backup and Internet aggregation.”

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T.C. EvansDirector of Information Technology - Linc Systems
“In 2018 we took Spectrum VoIP and smplVoice toe-to-toe in feature & cost comparison and smplVoice won. We could not be happier with our decision, your onsite technicians, VoIP service and customer service have been exemplary.”

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Kathy LammThe Lamm Agency | Farmers Insurance
“I've spoken to nearly all your team members and everyone is very professional and helpful. I appreciate all the ongoing support and look forward to expanding your services as our business grows.”

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Robert MaslacCEO - Risk Management Group
“The Tech Team™ is a great group of people. They are patient and they are very helpful. Over the last decade, they have really become a part of the Risk Management Group Family.”

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Rosella LocatelliCMO - Ferrari of Beverly Hills
“Your company provides quality solutions quickly, which has helped our locations communicate and run smoothly. Thank you for your qualitative services.”

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Donna BawolskiHR Manager | Bandai America
“I would like to take this opportunity to thank you for all the assistance you and your staff have provided to me over the past 2 and 1/2 years. Everyone at smplsolutions has been and continues to be helpful and prompt..”

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Tami WilliamsVP, Distributor Sales & Marketing | Williams Furnace Company
“Toshiba’s IPedge is a reliable, high-quality IP business telephone system that is affordable, feature- rich and empowers us to provide a higher level of customer service. Toshiba and smplsolutions have exceeded our expectations”

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Steve7 For All Mankind
“We appreciate the friendly and willing help we've received from your team over the years and we're glad we signed up for the full smplsolutions package. The support has been great.”

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Jeff K.First Mediation Corporation
“We are extremely pleased with our SmplVoice phone solution, as well as Smplsolutions' top notch customer service. Your staff is always just a phone call or email away, and you attend to our requests very quickly. ”

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Curtis K.Kaiser Law Group
“Thank you for going above and beyond our expectations in order to keep our business from not missing a beat. Your service and the SmplVoice phones have been fantastic.”

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Timothy H.Strata Realty
“We could not be happier with the quality of customer service your staff provides, and especially the quality of
service the field technicians provide. It is always a pleasure to see your technicians in our office.”