To be competitive in a digitally connected economy, your company must provide the best possible customer experiences at every touchpoint and especially when customers call in to place orders or get assistance. That’s true even if you have a small help desk or customer care environment. And whether your employees work in the office or from home. Our Integrated Automatic Call Distribution solution can help.
Contact Center
Harness the power of cloud-based ACD or rise to the power of cloud-based contact center
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The smplVoice Cloud Contact Center Solution is designed to improve contact center operations by reducing IT reliance, streamlining workflow processes, simplifying training, and affecting better decisions through robust analytics and call reporting. When you trust our smplVoice solution – the only powerful, flexible and customizable platform built right into the VoIP network, your business can benefit from increased cost savings and profitability, easy deployment, remote workers and more.
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In 1996, we established smplsolutions® with a focus on delivering excellence in data networking and voice communication technologies. Since then, we have been committed to providing our customers with expert advice, advanced technical problem-solving, innovative engineering, ongoing maintenance/Help Desk, and the highest quality professional consulting services. As a one-stop partner, we offer cyber security, computer networking, vCIO and vCISO consulting services, cloud infrastructure and application hosting solutions, VoIP, backup and disaster recovery solutions, SD-WAN, video surveillance and access control, as well as fiber and low-voltage cabling. Our highly trained technicians, known as The Tech Team, are dedicated IT, VoIP, and cyber experts, always ready to assist you.
Southern California’s Premier Contact Center Services Provider
smplsolutions is the leading contact center services installation company in southern California. We service a number of locations in the region, including Los Angeles and Orange Counties, as well as major cities like Irvine, Newport Beach, Anaheim, and Huntington Beach. Our expert staff has been installing Cloud Services for more than 20 years now. We believe in partnering with our clients to ensure your business is running like a well-oiled machine. Whether you need IT services, 24/7 help desk, cybersecurity solutions, VoIP, or cabling, smplsolutions is your one-stop shop.
Recent Blog Posts

VoIP Security: Protecting Your Communication Channels from Cyber Threats
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smplVoice is our next-gen office and remote worker cloud voice solution built for businesses like yours

smplCloudPC is the industry leading cloud PC solution designed for businesses like yours. Contact us today to learn more.

Our professional and certified Toshiba technicians are on-call to assist you and remotely program your Toshiba phones.
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