Artificial Intelligence

AI Agents

Agents that handle the repetitive work in your business (research, data entry, follow-ups, reporting) inside the systems you already run, supported by The Tech Team.

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Features & Capabilities

Agents built around your actual workflows (intake, scheduling, follow-up, reporting), not a generic template you have to bend your business around.
Wired into what you already run: Microsoft 365, your CRM or practice-management system, smplVoice, and your line-of-business applications.
Every agent works from your business rules and your tone, with clear limits on what it may do on its own and what it hands to a person.
Runs on infrastructure we manage, with the same monitoring, backup and security controls we put on the rest of your environment.
Plain reporting on what each agent did, what it handed off, and what it cost, reviewed with you, not buried in a dashboard.

Our Approach

Most of the time your team loses is not to hard problems. It is to the same small tasks done over and over: re-keying data between systems, chasing paperwork, drafting the same follow-up for the tenth time, pulling the weekly numbers. It is work that has to happen, and it does not get better by hiring more people to do it.

We build AI agents that take that work off your plate. We start by watching how the work is actually done in your office, then build an agent around it, connect it to the systems involved, and set the rules for what it can decide alone and when it brings in a person. It goes live only when you have seen it run against real cases and are comfortable with it.

Then we support it. Agents need the same care as any other system: monitoring, updates when your software changes, someone to call when something looks off. That is The Tech Team, the same people who have run networks and phone systems for Southern California businesses since 1996.

Use Cases

Law firms and professional services automating client intake, conflict checks and document requests
Medical and dental practices handling appointment reminders, insurance verification and patient follow-up
Distributors and manufacturers keeping order status, inventory and vendor communication current without manual entry
Non-profits stretching a small staff across donor follow-up, grant reporting and volunteer coordination

Request a Free AI Consultation

Let's Chat (800) 943-7675

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The Tech Team

In 1996, we established smplsolutions® with a focus on delivering excellence in data networking and voice communication technologies. Since then, we have been committed to providing our customers with expert advice, advanced technical problem-solving, innovative engineering, ongoing maintenance/Help Desk, and the highest quality professional consulting services. As a one-stop partner, we offer cyber security, computer networking, vCIO and vCISO consulting services, cloud infrastructure and application hosting solutions, VoIP, backup and disaster recovery solutions, SD-WAN, video surveillance and access control, as well as fiber and low-voltage cabling. Our highly trained technicians, known as The Tech Team, are dedicated IT, VoIP, and cyber experts, always ready to assist you.

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