The End of an Era: Trixbox Reaches End of Life, Making Way for smplVoice

As technology evolves, so does the need for businesses to adapt and upgrade their communication systems. Trixbox, once a popular open-source VoIP solution by Fonality, has reached its end of life and is no longer supported by the company. For many businesses, this marks the end of an era but also signals the need for a more robust, future-proof solution. The discontinuation of support for Trixbox means no more updates, security patches, or customer service, leaving businesses vulnerable to security risks and operational inefficiencies.

Enter smplVoice, the next-gen office and remote worker voice solution designed to meet the demands of modern businesses. Unlike Trixbox, smplVoice offers a unified communication platform that allows seamless communication anytime, anywhere. With full and seamless integration with Microsoft Teams, smplVoice enhances collaboration and productivity across the board. Its enterprise-grade cloud voice products provide a professional image from anywhere your business takes you, boasting an impressive 99.99% uptime.

One of the most compelling reasons to switch to smplVoice is its powerful end-to-end – customer call queueing – contact center solution. Integrated with cloud ACD (Automated Call Distribution), it ensures that employees can handle customer calls, texts, emails, and chats efficiently, whether they are working from home, a remote location, or the office. This is a significant upgrade over Trixbox, which lacked such advanced features, making smplVoice a more versatile and scalable solution for businesses of all sizes.

Another advantage of smplVoice is its seamless integration capabilities. The platform can effortlessly integrate with your CRM, Hospitality Suites, and even Toshiba On-Premise solutions. This level of frictionless integration is something that Trixbox could not offer, making smplVoice a more holistic solution for businesses looking to supercharge their productivity and profits.
The shift to remote work has made video conferencing and web collaboration tools essential for business operations. smplVoice is ahead of the curve with its MaX Meeting feature, designed to handle the ‘new normal’ in business communication. With 90% of business meetings now including remote participants, smplVoice ensures that your business remains competitive in an always-on world.

In conclusion, while the end of support for Trixbox may be a concern for many businesses, it also presents an opportunity to switch to a more advanced and reliable solution like smplVoice. With its range of features designed for the modern workplace, smplVoice is not just a replacement for Trixbox; it’s an upgrade. Make the switch today and equip your business with the tools it needs to succeed in the modern world.

For more information on smplvoice powered by Microsoft’s Metaswitch or to request a demo, visit smplVoice.